No cancellations for online workshops are possible. Once you have accepted the terms and paid the fee, your enrolment in the online course is final.
All cancellations for face-to-face workshops MUST be in writing.
If cancellations are received in writing:
- 14 days prior to the event – the customer will be entitled to reschedule if possible,or be entitled to 100% refund.
- 7 – 13 days prior to the event – the customer will be entitled to reschedule if possible, or be entitled to 50% refund.
- fewer than 7 days prior to the event – the customer is not entitled to any refund.
Leanne Smith reserves the right to reschedule or cancel the date, time and location of a workshop, presentation or meeting at any time, including providing a replacement trainer. In the event of cancellation, the customer is entitled to a full refund. Leanne Smith shall not be responsible for any other loss incurred by customer as a result of a cancellation or reschedule.
You may submit the form below to cancel your enrolment in workshops: